p.7 / ex. 5, 9, 6, 7 ,8
5- Listen and repeat the words in colour. Then choose the correct answer.
1. I troubleshoot problems over the telephone.
2. My laptop is broken. Can you repair it?
3. You can download the instructions from the Internet.
4. We use about 50 parts when we assemble a new computer
5. Your PC will go faster if you give it an upgrade
6- Listen and repeat the words in colour. Then match the words in A to the words in B to form expressions.
1. Solve / b. Problems
2. Operate / f. A machine
3. Design / a. A webpage
4. Give / d. Support
5. Input / e. Data
6. Check / c. The connections
7- Copy and complete the sentences with the expressions from Exercise 6.
1. We need a graphic designer to design a webpage for our new company.
2. We give support to users in businesses, offices and at home.
3. My job is to help solve problems over the phone.
4. If the monitor doesn't work, check the connections at the back of the system unit.
5. It takes time to operate a machine into the computer.
6. They input data on the production line.
8- Listen and repeat the jobs in colour. Then decide which job matches each description.
1. This person writes software for computers. Programmer
2. This person helps clients with IT problems over the telephone. Helpdesk Technician
3. This person manages the day-to-day running of a computer network. Network Adminstrator
4. This person fixes software and hardware problems. Support Technician
5. This person tests new products before they are in the shops. Software Tester
6. This person develops and designs webpages. Web Designer
7. This person puts information into a computer. Data Entry Operator
9. Complete the job advert with the words below.
1- Helpdesk Technician
2- giving support
3- troubleshoot
4- reparing
5- installing
6- assemble